Opaz Launches Central Platform to Enhance Investor Services in Economic Zones

Oman, 16 July, 2024 : The Public Authority for Special Economic Zones and Free Zones (Opaz) has initiated the Central Platform for Investor Services Project. This platform aims to streamline government and operational e-services in economic, free, and industrial zones managed by Opaz, providing a one-stop shop for investors.

The platform will integrate with other national government service platforms, enhancing digital infrastructure to support sustainable development goals and position Oman's economic zones as prime investment destinations.

Mahmoud Hamoud Al-Rawahi, Planning and Information Technology Director General, stated, "This platform will serve as a single one-stop shop where investors can access all investment services."

The platform will centralize statistics, facilitate KPI verification, integrate various e-service channels, and simplify connections between government services. It will also streamline administrative processes, reducing costs and preventing data loss by serving as an investor portfolio.

Al-Rawahi emphasized that the platform will reduce service time and effort, allowing investors to access required data and services efficiently. This aligns with Opaz's digital transformation plan to enhance service quality.

Since its inception in September 2020, Opaz has taken several steps to improve investor services. Key initiatives include forming the Digital Transformation Committee, identifying services in the Special Economic Zone at Duqm, and launching an investor land selection e-service for over 800 business activities.

Opaz has also introduced an investor residence visa, established an investor call centre (toll-free number 1919), and coordinated with military and civil bodies to link its system with customs exemption. Additionally, it has documented services through the Oman digital portal and collaborated with the Directorate General of Customs to develop import and export requirements for dual-use goods and other products.

Source : www.zawya.com